The new faceless, contactless and online e-Khata system, introduced by the Bruhat Bengaluru Mahanagara Palike (BBMP), has led to the discovery of duplication of several property records in the erstwhile manual property registers.
Several property owners who have searched for their properties on www.bbmpeAasthi.karnataka.gov.in are shocked to find duplication of their property records even on the digital platform, as the records have been scanned to upload in the system. When they search for khatas to download a draft of e-Khata, they have found the same property listed twice in the system.
Flooded with complaints from property owners that its new faceless online e-khata system is riddled with issues such as misspelt names, errors in property number and more, BBMP has decided to introduce a correction module. Citizens with issues can visit the office of their jurisdictional assistant revenue officer (ARO) to get these matters resolved.