Nuvoco Vistas Corp. Ltd., India's fifth-largest cement group, has successfully launched its innovative Nuvo Setu App, designed to redefine the customer experience for its Cement and MBM (Modern Building Materials) customers.
The first pilot launch was held at Gwalior in the presence of our esteemed dealers. The launch event was a resounding success, with customers placing live orders through the app. The Nuvo Setu App is available for download on both iOS and Android platforms, ensuring seamless access for users across all devices.
The Nuvo Setu App is thoughtfully designed to empower customers by streamlining operations and enhancing convenience. Customers can place orders effortlessly, track their real-time order status, and access detailed product information, including applications & benefits. Additionally, the app features a comprehensive credit management system, enabling users to view outstanding balances and make informed financial decisions.
Chirag Shah, Head of Marketing, Innovation, and Sales Excellence at Nuvoco Vistas Corp. Ltd., commented, “We are excited to introduce the Nuvo Setu App, a one-stop digital platform tailored to our customers’ needs. This app highlights Nuvoco’s commitment to customer-centricity by delivering services with accuracy, speed, and delight, setting new standards in customer-focused solutions. The Nuvo Setu App will soon be rolled out nationwide, enabling customers across India to experience its innovative features and capabilities.”
The Nuvo Setu App is a significant addition to Nuvoco’s Project DEN (Digitally Enabled Nuvoco) agenda, designed to leverage advanced technology to enhance efficiency through automation and standardization. This app complements Nuvoco’s expanding suite of digital tools, including Nuvo Nirmaan—an app that guides customers through the various stages of home building and construction, NuTEP—the digital expense management solution, and the SAP Ariba portal—ensuring fair and competitive contracts for suppliers, further strengthening the company’s digital transformation journey.
